Privacy Policy

This Privacy Policy explains how Realty Unplugged (a brand of WELLSOLVE CORP PRIVATE LIMITED) (“we”, “us”, “our”) — an authorised marketing and channel partner for the project TREVOC Royal Residences by Trevoc Group — collects, uses and protects the information you provide on this website. By using this website or submitting an enquiry, you agree to the practices described below.

Information we collect

When you submit an enquiry form, we collect the details you choose to share, which may include:

• Your name, phone number and email address;
• Your residence/configuration of interest and any message you send us.

We also automatically collect limited technical information through cookies and analytics tools — such as your IP address, device and browser type, the pages you view, and how you reached this site — to understand site performance and the effectiveness of our advertising.

How we use your information

• To respond to your enquiry and share information about the project, including pricing, floor plans and availability;
• To schedule and confirm site visits and private previews;
• To contact you with relevant updates and offers about the project;
• To measure and improve our website and marketing campaigns.

Consent to be contacted

By submitting your details, you authorise Realty Unplugged, Trevoc Group and their authorised representatives to contact you by phone call, SMS, email and WhatsApp regarding your enquiry, even if your number is registered under DND/NCPR. You may ask us to stop contacting you at any time (see “Your choices” below).

Cookies, analytics & advertising tools

This website uses third-party cookies and tracking technologies to analyse traffic and to measure and optimise advertising, including:

• Meta Pixel (Facebook/Instagram advertising measurement & retargeting);
• Google Analytics and Google Ads (traffic analytics & conversion tracking).

These services may set their own cookies and process data under their own privacy policies. You can manage or opt out via your browser settings, Meta’s ad preferences, and the Google Analytics opt-out.

How we share information

We do not sell your personal information. We may share it with:

• Trevoc Group (the developer) and its sales team, to process and follow up on your enquiry;
• Authorised channel partners and service providers (e.g. CRM, communication and analytics tools) who act on our behalf;
• Authorities, where required by law.

Data retention & security

We retain your information for as long as needed to respond to your enquiry and for legitimate business and legal purposes, after which it is deleted or anonymised. We apply reasonable technical and organisational measures to protect your data; however, no method of transmission over the internet is fully secure.

Your choices & rights

You may request to access, correct or delete your personal information, or to opt out of marketing communications, by contacting us using the details below. We will act on valid requests within a reasonable time.

Third-party links

This site may contain links to third-party websites (such as WhatsApp or the developer’s/HARERA pages). We are not responsible for the privacy practices or content of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision.